Q: What are your specialist tech areas?
Angel: M365, Teams Collaboration and Voice, VoIP, networking
Q: How did you become an author for Packt? Tell us about your journey. What was your motivation for writing this book?
Angel: Knowledge transfer and customer reach out to help enable Teams Voice.
Q: What kind of research did you do, and how long did you spend researching before beginning the book?
Angel: On the job experience as a Teams Technical Specialist for nearly a decade.
Q: Did you face any challenges during the writing process? How did you overcome them?
Angel: Gathering and condensing a large amount of content into consumable units.
Q: What’s your take on the technologies discussed in the book? Where do you see these technologies heading in the future?
Angel: More enablement of modern and merged voice platforms.
Q: Why should readers choose this book over others already on the market? How would you differentiate your book from its competition?
Angel: Industry Microsoft experts that have worked with a large range of customers that have delivered successful engagements.
Q: What are the key takeaways you want readers to come away with from the book?
Angel: Easy enablement on a feature rich platform.
Q. What advice would you give to readers learning tech? Do you have any top tips?
Angel: Practice makes perfect. Nothing beats using the technology as you read and learn about it.
Q. Do you have a blog that readers can follow?
Angel: Undocumented Features
Q. Can you share any blogs, websites and forums to help readers gain a holistic view of the tech they are learning?
Angel: Microsoft Tech Community
Q. How would you describe your author journey with Packt? Would you recommend Packt to aspiring authors?
Angel: Yes, I would. Great publisher to work with a lot of great author resources.
Q. Do you belong to any tech community groups?
Q. What are your favorite tech journals? How do you keep yourself up to date on tech?
Angel: Microsoft Technet and Tech Community.
Q. How did you organize, plan, and prioritize your work and write the book?
Angel: Broke out 1-hour sessions after work and weekends to work on book.
Q. What is that one writing tip that you found most crucial and would like to share with aspiring authors?
Angel: Break down complex topics into consumable nuggets.